Monzo is the UK’s largest app-only bank with over 10 million customers. It launched in 2015 as a prepaid card and became a fully licensed bank in 2017. In 2026, it offers current accounts, savings Pots, personal loans, business accounts, and paid tiers with travel insurance and cashback.
This hub covers everything you need to know about using Monzo day-to-day: limits, Pots, fees, cashback, customer service, and how Monzo Plus and Premium compare.
Monzo at a Glance
| Feature | Free | Plus (£5/mo) | Premium (£15/mo) |
|---|---|---|---|
| Monthly fee | £0 | £5 | £15 |
| Current account interest | 0% | 1.5% AER (up to £2k) | 3% AER (up to £2k) |
| UK ATM fee | 3% after 1st free/month | Unlimited free | Unlimited free |
| Foreign ATM (free allowance) | £200/month | £400/month | £600/month |
| Savings Pots | ✅ | ✅ | ✅ |
| Travel insurance | ❌ | ❌ | ✅ (worldwide) |
| Phone insurance | ❌ | ❌ | ✅ |
| FSCS protection | ✅ | ✅ | ✅ |
What Monzo Offers
Free Current Account
The free Monzo account gives you a UK sort code and account number, an instant-notification Visa debit card, and access to Monzo’s core features: Pots, round-ups, bill splitting, and spending analytics. You can open Instant Access savings Pots via partner banks directly in the app.
The free account’s main limitation is the ATM policy: one free UK withdrawal per month, then 3% per withdrawal. Frequent cash users should consider Monzo Plus.
Monzo Pots
Pots are one of Monzo’s standout features — named savings envelopes within your account where you can ring-fence money for specific purposes. Pots can:
- Hold money at 0% (basic Pot, just for separation)
- Earn interest (Instant Access Pot via partner banks)
- Lock money until a date you choose (Locked Pot)
- Automatically fill via round-ups or salary sorter
→ Full details: Monzo Pots Explained
Monzo Plus vs Premium
If you use Monzo heavily, the paid tiers offer meaningful upgrades — interest on balances, unlimited ATM withdrawals, and (for Premium) built-in travel and phone insurance.
→ Full comparison: Monzo Plus vs Premium — Is It Worth It?
Limits and Key Details
- ATM withdrawals: Monzo ATM Withdrawal Limit
- Bank transfers: Monzo Transfer Limit
- Depositing cash: Can You Deposit Cash with Monzo?
- Gambling block: Monzo Gambling Block — How It Works
Sort Code and Account Details
Monzo’s sort code is 04-00-04. Your personal 8-digit account number is in the app under account details.
→ Full guide: Monzo Sort Code and Account Details
Customer Service
Monzo support is handled via in-app chat — available 24/7. There is no general phone number.
→ Monzo Customer Service — How to Get Help
How Monzo Compares
| Bank | Monthly fee | Current account interest | UK ATM fee |
|---|---|---|---|
| Monzo (free) | £0 | 0% | 3% after 1st free/month |
| Monzo Plus | £5 | 1.5% AER (up to £2k) | Unlimited free |
| Chase UK | £0 | 5% AER | Free |
| Starling | £0 | 0% | Free (unlimited) |
| First Direct | £0 | 0% (7% Regular Saver) | Free |
For free accounts, Chase UK’s 5% AER on balances gives it an edge over standard Monzo. But Monzo’s Pots, budgeting tools, and ecosystem are significantly richer — making it the better choice for people who want to actively manage their money.
All Monzo Articles
- Monzo Review 2026 — Full account review
- Monzo ATM Withdrawal Limit
- Monzo Transfer Limit
- Monzo Sort Code
- Monzo Pots Explained
- Monzo Plus vs Premium
- Monzo Gambling Block
- Can You Deposit Cash with Monzo?
- Monzo Customer Service
- Monzo Fees UK 2026
- Monzo Abroad — Fees and ATM Limits
Information last reviewed May 2026. Rates and limits are subject to change — always verify current figures at monzo.com.