PIP UK: Daily Living, Mobility, Points System, Assessments and Appeals

Can I Claim PIP for Mental Health? Anxiety, Depression, Bipolar and PTSD

How to claim PIP with a mental health condition such as anxiety, depression, bipolar disorder or PTSD: the activities that score, evidence to gather and how to prepare for the assessment.

Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.

PIP is based on how a condition affects you, not the condition itself. Mental health conditions such as anxiety, depression, bipolar disorder and PTSD can all qualify. This guide explains how they are assessed and how to prepare.

Which Mental Health Conditions Qualify?

PIP doesn’t have a list of qualifying conditions. Instead, it assesses the impact on your daily life. That said, successful claims are regularly made for:

  • Depression (including severe/clinical depression)
  • Generalised anxiety disorder
  • Panic disorder
  • PTSD (post-traumatic stress disorder)
  • Bipolar disorder
  • Schizophrenia and psychotic disorders
  • OCD (obsessive-compulsive disorder)
  • Personality disorders (including BPD/EUPD)
  • Eating disorders
  • Agoraphobia and social anxiety

You can also claim for mental health conditions alongside physical conditions — the combined effect is considered.

How PIP Is Assessed

PIP looks at two components, each with specific activities:

Daily Living Component

ActivityHow Mental Health Can Affect It
Preparing foodLack of motivation, inability to concentrate, fear of using cooker
Eating and drinkingEating disorders, medication side effects, no appetite
Managing treatmentsForgetting medication, or needing someone to prompt or supervise it (for example because of a risk of overdose)
Washing and bathingDepression making it impossible to shower, sensory issues
Managing toilet needsAnxiety-related incontinence, inability to leave bed
DressingCan’t choose clothes, can’t be bothered, sensory difficulties
Reading and understandingConcentration problems, cognitive fog from medication
Engaging with othersSocial anxiety, paranoia, withdrawal
Making budgeting decisionsImpulsive spending (bipolar), inability to concentrate

Mobility Component

ActivityHow Mental Health Can Affect It
Planning and following journeysAnxiety about leaving the house, panic attacks, agoraphobia, paranoia, confusion from medication
Moving aroundExtreme fatigue from depression, medication side effects, panic attacks causing inability to move

Scoring and Payment Rates

Each activity is scored with descriptors worth from 0 up to a maximum of 6 to 12 points, depending on the activity:

Daily Living

PointsRateWeekly Amount
8–11Standard£76.70
12+Enhanced£114.60

Mobility

PointsRateWeekly Amount
8–11Standard£30.30
12+Enhanced£80.00

Maximum combined: £194.60/week (£10,119/year) — figures apply for 2026/27

Tips for a Successful Mental Health Claim

1. Describe Your Worst Days

The PIP form asks how you’re affected “most of the time” (more than 50% of the time). But don’t minimise — describe what happens on your worst days if they happen regularly.

Common mistake: Saying “I can cook a meal” when actually you can only manage toast on good days, and on bad days you can’t get out of bed.

2. Be Specific and Detailed

Vague (Less Helpful)Specific (More Helpful)
“I find it hard to go out”“I have panic attacks if I leave the house alone. I’ve called 999 twice thinking I was having a heart attack. I haven’t been to a shop alone in 8 months”
“I struggle with motivation”“I go 3-4 days without showering. My partner has to physically help me get dressed. I’ve worn the same clothes for a week because I couldn’t face changing”
“I forget things”“I’ve missed my medication 3 times this week. I set 6 alarms and still forget. My CPN had to put my pills in a dosette box”

3. Explain Variability

Mental health conditions fluctuate. Explain:

  • How often you have bad days vs good days
  • What triggers bad patches
  • How long episodes last
  • Whether you can predict when you’ll be affected

4. Include the Effect of Medication

Medication side effects count:

  • Drowsiness/fatigue (can’t concentrate, can’t drive)
  • Weight gain (affects mobility)
  • Cognitive fog (affects budgeting, communication)
  • Nausea
  • Tremors

5. Don’t Rely on the Assessment Alone

The face-to-face (or telephone) assessment is only one part. Your written evidence often matters more.

Evidence to Gather

Medical Evidence (Most Powerful)

  • GP letter describing your condition and its impact on daily life
  • Psychiatrist/psychologist reports — diagnosis, treatment, prognosis
  • Community Mental Health Team (CMHT) notes — if you’re under a CMHT
  • Crisis team records — if you’ve been referred to crisis services
  • Hospital records — A&E visits, inpatient stays
  • Therapy records — CBT, counselling notes showing severity

Supporting Evidence

  • Prescription records — medication list and dosage
  • Carer’s statement — anyone who helps you can write about what they do
  • Social worker reports — if you have a social worker
  • Support worker notes — from any support services you use
  • Daily diary — keep a 2–4 week record of how you’re affected each day

Requesting Evidence

Write to your GP/consultant explaining you’re applying for PIP and ask for a supporting letter. Specifically request they describe:

  • Your diagnosis/diagnoses
  • How long you’ve had the condition
  • How it affects your daily functioning
  • Your treatment and prognosis

Some GPs charge a fee for letters like this, so ask first.

The Assessment

What to Expect

  • By phone, by video, at an assessment centre or at home
  • Usually lasts about an hour
  • Conducted by a health professional (not always a mental health specialist)
  • They’ll ask about each daily living and mobility activity
  • They may also make observations about your behaviour and presentation

Mental Health-Specific Tips

  • Come as you usually are, and explain if today is not typical
  • Take someone with you — they can add information and support you
  • If you’re having a bad day, say so — or if it’s a good day, explain that
  • It’s OK to cry, get anxious, or need breaks — this is all relevant evidence
  • Don’t answer questions with just “yes” or “no” — explain the full picture

What “Reliability” Means in Practice

DWP must consider whether you can complete activities reliably: You can only be treated as able to do an activity if you can do it safely, to an acceptable standard, repeatedly and within a reasonable time. Within a reasonable time: no more than twice as long as it would normally take someone without your condition. A descriptor applies if it's satisfied on over 50% of the days in the required period.

If your depression means three or four days a week you cannot get out of bed and manage basic self-care, you should score based on those days — even if on good days you are able to function.

Common mistakes claimants make on PIP forms:

  • Describing what they can do on their best day
  • Saying “I can do it” without explaining how much effort or pain it takes
  • Not mentioning that they need prompting, encouragement, or help from someone else
  • Not including the time something takes (e.g. “getting dressed takes me 45 minutes due to fatigue and low motivation”)

Always describe your worst days, not your best.

Relevant PIP Descriptors for Anxiety and Depression

Daily Living Activities

ActivityHow mental health applies
Preparing foodDifficulty planning, concentrating, using sharp implements safely when distressed; motivation affecting ability on low days
Managing treatmentsNeeding someone to prompt or supervise medication because of the cognitive effects of depression or a risk of self-harm
Communicating verballyAnxiety affecting ability to speak clearly with unfamiliar people; selective mutism in severe anxiety
Reading and understanding signsConcentration difficulties from depression
Engaging with other peopleSocial anxiety; inability to engage with unfamiliar people without overwhelming distress
Making decisions about moneyCognitive impairment affecting ability to budget or make financial decisions; anxiety about financial matters
Managing toilet needsSome cases of severe anxiety or OCD with related hygiene concerns

Mobility Activities

ActivityHow mental health applies
Planning and following a journeyAnxiety about unfamiliar routes or public transport; agoraphobia; panic attacks when out alone; inability to use public transport without severe distress
Moving aroundLess commonly applicable, but low motivation in severe depression can affect ability to walk distances

The Most Commonly Missed Points: Mental Health

1. The “Good Day” Trap

Assessors ask “can you do X?” — naturally, many claimants say “yes, sometimes.” But PIP is based on what you can do reliably and repeatedly, on more days than not. If anxiety means you cannot leave the house alone 4 days out of 7, you should say so clearly.

Say: “On most days I cannot do this. I can describe what happens on a typical bad day, and also what a good day looks like.”

2. Not Describing the Effort and Aftermath

For anxiety especially, what matters is not just whether you can complete an activity but at what cost. If you can go to the shops once a week but it takes hours of preparation, causes a panic attack, and leaves you exhausted and unable to function for the rest of the day — that matters.

3. Variability Is Strength, Not Weakness

Fluctuating conditions (which is most mental health conditions) are covered by PIP. If your condition varies, describe the range. The rules say a descriptor applies if it fits you on more than 50% of days.

4. Help You Actually Need vs Help You Currently Get

Many people with anxiety or depression cope by avoiding activities entirely — they do not leave the house, they do not cook complex meals, they have family do things for them. Avoidance counts as needing help. If you would need someone’s support or prompting to do an activity, that is a descriptor point even if you currently avoid the activity.


How Bipolar Phases Affect PIP Activities

The table below shows how each phase maps onto specific PIP descriptors.

ActivityDuring depressive episodeDuring manic episode
1. Preparing foodToo fatigued/unmotivated to cookMay not eat, impulsive eating, unsafe in kitchen
3. Managing therapyForgetting medication, refusing treatmentMay stop medication during manic high
4. Washing and bathingNeglecting personal careMay be hyperfocused or erratic
5. Toilet needsSometimes relevant in severe depressionGenerally unaffected
6. DressingNeglecting to dress, low motivationDisinhibited dressing/undressing
7. CommunicatingWithdrawn, low speech in severe depressionRacing speech; others cannot keep up
9. Engaging with othersSocial withdrawal, isolationDisinhibition, inappropriate behaviour, paranoia
10. Budgeting decisionsPassivity; bills unpaidOverspending; financial decisions without insight
Mobility 1: Planning journeysUnable to leave home in severe depressionPoor road safety judgement in mania

Bipolar Disorder and Activity 10: Making Budgeting Decisions

This is one of the most impactful activities for bipolar disorder and is frequently underreported. It assesses whether you can manage everyday money decisions:

DescriptorPoints
Needs prompting or assistance to make complex (longer-term) budgeting decisions2
Needs prompting or assistance to make simple (day-to-day) budgeting decisions4
Cannot make any budgeting decisions at all6

In a manic episode: A person may spend thousands in hours, take out loans without understanding the consequences, give money away impulsively, or gamble — this typically supports the higher-scoring descriptors, including “cannot make any budgeting decisions at all” if judgement is completely absent during episodes. In a depressive episode: Bills may go unpaid for months — this may support the “simple budgeting” descriptor if day-to-day money tasks are neglected.

Give specific examples: “In my last manic episode I spent £8,000 in 10 days and took out a £3,000 loan. I have a financial deputy/trusted person who controls access to my bank account during episodes.”

How PIP Assesses PTSD

PIP does not assess diagnoses — it assesses your ability to carry out 10 daily living activities and 2 mobility activities. PTSD commonly affects several of these:

Daily Living Activities Most Relevant to PTSD

ActivityHow PTSD may affect itPoints available
Managing therapy or monitoring a health conditionNeeding reminders, prompting or supervision to take medication (appointments don’t count)Up to 8 points
Making budgeting decisionsDifficulty with concentration, decision-making, and managing finances due to cognitive symptomsUp to 6 points
Engaging with other people face to faceSocial anxiety, hypervigilance, inability to initiate or sustain conversations with strangersUp to 8 points
Communicating verballyDifficulty expressing yourself during dissociative episodes or flashbacksUp to 12 points

Mobility Activities Relevant to PTSD

Activity 1 — Planning and following journeys: If PTSD causes you to avoid unfamiliar routes, public transport, or being in public spaces, you may be unable to plan or follow a journey without assistance. Being unable to follow an unfamiliar route without another person scores 10 points (standard rate); being unable to follow even a familiar route scores 12 (enhanced rate). Being unable to go on any journey because of overwhelming psychological distress scores 10.

Worked Example: James, 38, Complex PTSD

Worked examples on this page use 2026/27 rates.

James was diagnosed with complex PTSD following childhood trauma. He experiences frequent flashbacks, cannot use public transport, struggles to go to appointments alone, and finds budgeting overwhelming due to concentration difficulties.

  • Daily living: 9 points (1 for needing prompts to take medication, 4 for needing social support to engage with people, 4 for needing help with simple budgeting decisions) → Standard daily living rate: £76.70/week
  • Mobility: 10 points (cannot follow the route of an unfamiliar journey without another person) → Standard mobility rate: £30.30/week
  • Total PIP: £107.00/week = £5,564/year

If You’re Refused

Don’t give up. About two-thirds of PIP appeals decided at a tribunal hearing go in the claimant’s favour (all conditions; MoJ statistics, April to June 2026). Ask for a mandatory reconsideration first, within one month of the decision.

Free help with appeals:

  • Citizens Advice — help with mandatory reconsideration and appeals
  • Mind — mental health-specific benefits advice
  • Rethink Mental Illness — advice line for people with mental illness
  • BenefitsAndWork — detailed guides on PIP descriptors (small subscription)

Sources

  1. GOV.UK — Personal Independence Payment (PIP)
  2. Citizens Advice: Personal Independence Payment

Figures and rules on this page also come from these sources, last checked between 29 September 2026 and 30 September 2026. How we check facts.