PIP UK: Daily Living, Mobility, Points System, Assessments and Appeals

PIP for Hearing Loss — How Deafness and Hearing Impairment Qualifies

How to claim PIP for hearing loss or deafness in the UK. Covers which PIP activities apply, how hearing aids affect your claim, and whether sign language users qualify.

Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.

Hearing loss and deafness can qualify for PIP when communication, social engagement, or the ability to go out safely are significantly affected. PIP assesses what you can do even with hearing aids in place — and for many people with significant hearing loss, aids do not fully resolve the difficulty.

Read more: See our PIP guide for a full overview of how PIP works.

How Hearing Loss Affects PIP Activities

Activity What hearing loss affects Potential points
7. Communicating verbally Cannot follow speech; cannot use phone; cannot lip-read in poor light Up to 8
8. Reading and understanding Relies on written information instead of verbal Up to 8
9. Engaging with others Social isolation, cannot participate in groups, withdrawal Up to 4
10. Making budgeting decisions Cannot manage phone banking or verbal financial advice Up to 6
Mobility 1: Planning journeys Cannot hear announcements, cannot call for help, fear of emergencies Up to 12

Activity 7: Communicating Verbally — The Key Activity

This is the central activity for hearing loss claims. It covers the ability to express and understand verbal information.

Descriptor Points
Can communicate complex verbal information unaided 0
Needs communication support for complex information 2
Needs communication support for all verbal information 4
Cannot express or understand verbal information even with support 8

Important: “Communicating” is assessed with your normal aids in use (hearing aids, cochlear implants). If you still need a BSL interpreter, lip-reading support, or cannot follow conversation in normal conditions even with aids, you score points.

Describe real situations: “Even with hearing aids, I cannot follow a conversation if there is any background noise. At my last GP appointment, I misunderstood my medication instructions and took the wrong dose for a week. I cannot use the phone at all — including for emergencies.”

Mobility Activity 1: Planning and Following Journeys

This is often overlooked by hearing loss claimants but can score up to 12 points:

Descriptor Points
Needs prompting to plan a journey due to sensory impairment 4
Cannot follow a route without another person due to sensory impairment 10
Overwhelming distress when going out alone 4

For deaf or severely hearing-impaired people:

  • Cannot hear transport announcements — cannot tell if your train/bus destination is announced
  • Cannot call for help — if lost or in an emergency outdoors, cannot phone for assistance
  • Cannot hear car horns, bicycle bells, or warnings — safety risk in traffic
  • Severe anxiety about going out alone — psychological response to these risks

If these apply, you may qualify for the enhanced Mobility component through Activity 1 alone — without any physical mobility limitation.

Hearing Aids — What PIP Does and Doesn’t Assume

PIP assesses you with your aids in use. But aids are not a magic fix:

What aids may resolve What aids typically cannot resolve
Normal one-to-one conversation in quiet Noisy environments (pubs, restaurants)
TV (with subtitles) Group conversations
Phone calls (many profoundly deaf people cannot use phones)
Hearing alarms, doorbells in other rooms
Understanding speech without lip-reading in poor light

Describe what you cannot do even with aids. The assessor must take this into account.

PIP Rates 2026/27

Component Standard rate Enhanced rate
Daily Living £72.65/week £108.55/week
Mobility £28.70/week £75.75/week

Other Benefits Linked to PIP with Hearing Loss

  • Deaf Premium in Universal Credit: awarded if you receive Daily Living PIP
  • Blue Badge: may be available if mobility is significantly affected
  • Council Tax Reduction: not directly linked but UC entitlement may trigger this
  • Free BSL interpretation: some local authorities fund this for PIP claimants

Getting Help

  • RNID (Royal National Institute for Deaf People): information line 0808 808 0123 — hearing loss PIP guidance
  • BDA (British Deaf Association): BSL-accessible advice
  • Citizens Advice: PIP form assistance and appeals support
  • Action on Hearing Loss: now part of RNID

For more see how to claim PIP, PIP for mental health (if hearing loss causes anxiety), and Attendance Allowance (if over state pension age).

Sources

  1. GOV.UK — Personal Independence Payment (PIP)
  2. RNID — Benefits for deaf and hearing loss