Hearing loss and deafness can qualify for PIP when communication, social engagement, or the ability to go out safely are significantly affected. PIP assesses what you can do even with hearing aids in place — and for many people with significant hearing loss, aids do not fully resolve the difficulty.
Read more: See our PIP guide for a full overview of how PIP works.
How Hearing Loss Affects PIP Activities
| Activity | What hearing loss affects | Potential points |
|---|---|---|
| 7. Communicating verbally | Cannot follow speech; cannot use phone; cannot lip-read in poor light | Up to 8 |
| 8. Reading and understanding | Relies on written information instead of verbal | Up to 8 |
| 9. Engaging with others | Social isolation, cannot participate in groups, withdrawal | Up to 4 |
| 10. Making budgeting decisions | Cannot manage phone banking or verbal financial advice | Up to 6 |
| Mobility 1: Planning journeys | Cannot hear announcements, cannot call for help, fear of emergencies | Up to 12 |
Activity 7: Communicating Verbally — The Key Activity
This is the central activity for hearing loss claims. It covers the ability to express and understand verbal information.
| Descriptor | Points |
|---|---|
| Can communicate complex verbal information unaided | 0 |
| Needs communication support for complex information | 2 |
| Needs communication support for all verbal information | 4 |
| Cannot express or understand verbal information even with support | 8 |
Important: “Communicating” is assessed with your normal aids in use (hearing aids, cochlear implants). If you still need a BSL interpreter, lip-reading support, or cannot follow conversation in normal conditions even with aids, you score points.
Describe real situations: “Even with hearing aids, I cannot follow a conversation if there is any background noise. At my last GP appointment, I misunderstood my medication instructions and took the wrong dose for a week. I cannot use the phone at all — including for emergencies.”
Mobility Activity 1: Planning and Following Journeys
This is often overlooked by hearing loss claimants but can score up to 12 points:
| Descriptor | Points |
|---|---|
| Needs prompting to plan a journey due to sensory impairment | 4 |
| Cannot follow a route without another person due to sensory impairment | 10 |
| Overwhelming distress when going out alone | 4 |
For deaf or severely hearing-impaired people:
- Cannot hear transport announcements — cannot tell if your train/bus destination is announced
- Cannot call for help — if lost or in an emergency outdoors, cannot phone for assistance
- Cannot hear car horns, bicycle bells, or warnings — safety risk in traffic
- Severe anxiety about going out alone — psychological response to these risks
If these apply, you may qualify for the enhanced Mobility component through Activity 1 alone — without any physical mobility limitation.
Hearing Aids — What PIP Does and Doesn’t Assume
PIP assesses you with your aids in use. But aids are not a magic fix:
| What aids may resolve | What aids typically cannot resolve |
|---|---|
| Normal one-to-one conversation in quiet | Noisy environments (pubs, restaurants) |
| TV (with subtitles) | Group conversations |
| — | Phone calls (many profoundly deaf people cannot use phones) |
| — | Hearing alarms, doorbells in other rooms |
| — | Understanding speech without lip-reading in poor light |
Describe what you cannot do even with aids. The assessor must take this into account.
PIP Rates 2026/27
| Component | Standard rate | Enhanced rate |
|---|---|---|
| Daily Living | £72.65/week | £108.55/week |
| Mobility | £28.70/week | £75.75/week |
Other Benefits Linked to PIP with Hearing Loss
- Deaf Premium in Universal Credit: awarded if you receive Daily Living PIP
- Blue Badge: may be available if mobility is significantly affected
- Council Tax Reduction: not directly linked but UC entitlement may trigger this
- Free BSL interpretation: some local authorities fund this for PIP claimants
Getting Help
- RNID (Royal National Institute for Deaf People): information line 0808 808 0123 — hearing loss PIP guidance
- BDA (British Deaf Association): BSL-accessible advice
- Citizens Advice: PIP form assistance and appeals support
- Action on Hearing Loss: now part of RNID
For more see how to claim PIP, PIP for mental health (if hearing loss causes anxiety), and Attendance Allowance (if over state pension age).