Your employer has a legal obligation to pay you on time. Late pay is not just bad practice — it is a breach of employment law with formal remedies available to you.
Step-by-Step Response to Late Pay
| Step | Action |
|---|---|
| Day 1 after payday | Contact payroll or your manager — confirm it’s not a bank transfer delay |
| Day 2–3 | Follow up in writing (email) with a record of the issue |
| Day 7+ | Formal written request; reference your right under ERA 1996 s.13 |
| After 14 days | Contact ACAS (0300 123 1100) — consider Early Conciliation |
| Within 3 months of missed pay date | File Employment Tribunal claim if not resolved |
Practical Immediate Help
If you are struggling financially because of late pay:
- Crisis funds: many local councils have emergency welfare assistance
- Universal Credit advance payment: if you are eligible for UC, an advance is available immediately
- Bank: contact your bank about overdraft or short-term assistance — explain the situation
- Citizens Advice: can help with both the employment issue and short-term financial impact
Your Written Demand: Key Points
When writing to your employer:
- State the exact date and amount that was due
- Reference your contract (payroll date, method)
- Ask for immediate payment or a confirmed payment date
- State that you are reserving your right to pursue tribunal remedies if not resolved
Keep copies of everything.
National Minimum Wage Breaches
Report minimum wage non-compliance to HMRC at gov.uk/pay-and-work-rights. HMRC can act without a tribunal — and historically makes the employer pay arrears going back up to 6 years.
Making a Formal Claim for Late Pay
If your employer consistently fails to pay on time, you have several escalation routes:
- Written demand — send a formal email to HR/payroll stating the date pay was due, the amount, and requesting immediate payment with confirmation
- Unlawful deduction from wages claim — late payment is treated as an unlawful deduction under the Employment Rights Act 1996. ACAS Early Conciliation is the starting point
- Employment tribunal — if the employer still does not pay, you can file a tribunal claim. The 3-month time limit runs from the last unlawful deduction (or the last in a series of deductions)
- Small Claims Court — alternatively, a claim in the County Court (Small Claims Track for amounts under £10,000) is available — this may be quicker than tribunal for straightforward unpaid wages cases
If your employer is insolvent and cannot pay, you can apply to the Insolvency Service (Redundancy Payments Service) for arrears of pay (up to 8 weeks), holiday pay (up to 6 weeks), and statutory notice pay.