Remortgaging UK 2026 — When to Switch, What It Costs and How to Do ItWhat Happens If You Miss a Mortgage Payment UK — Complete Guide
Understand the consequences of missing mortgage payments. Timeline of events, how to avoid repossession, and getting help before it's too late.
Missing a mortgage payment is stressful, but understanding the process helps you take control and avoid the worst outcomes.
Timeline of Events
What Happens When
| Stage | Timeframe | What Happens |
|---|
| Day 1 | Payment due | Direct debit attempted |
| Day 1-7 | Immediately after | Second attempt, fees may apply |
| Week 1-2 | First contact | Lender calls/writes |
| Month 1 | Formal arrears | Arrears letter sent |
| Month 2-3 | Continued arrears | More contact, options discussed |
| Month 3-6 | Pre-action protocol | Formal process begins |
| Month 6+ | Court action possible | Only after protocol followed |
| Month 9-12+ | Repossession risk | If no resolution |
Credit Impact Timeline
| Event | Credit Impact |
|---|
| 1 day late | Usually no report |
| 30 days late | Marked on credit file |
| 60 days late | More severe mark |
| 90+ days | Default possible |
| Court action | Visible to lenders |
| Repossession | Severe, long-lasting |
First Missed Payment
| Consequence | Details |
|---|
| Late fee | £25-50 typically |
| Interest | Continues accruing |
| Phone calls | From lender |
| Letters | Formal notification |
| Credit mark | After 30 days |
Fees That May Apply
| Fee Type | Typical Amount |
|---|
| Late payment fee | £25-50 |
| Arrears letter | £25-35 |
| Phone call charge | £10-15 |
| Home visit | £50-100 |
| Legal fees | £100s-£1,000s |
Lender’s Required Process
Pre-Action Protocol
| Lender Must | Before Court Action |
|---|
| Contact you | Multiple attempts |
| Discuss circumstances | Understand situation |
| Consider alternatives | Payment plans, etc. |
| Provide information | Debt advice services |
| Give reasonable time | To resolve arrears |
| Follow FCA rules | Treat fairly |
What Lenders Can’t Do
| Cannot | Explanation |
|---|
| Repossess without court | Must have possession order |
| Ignore your circumstances | Must consider hardship |
| Refuse to negotiate | Must engage meaningfully |
| Charge unreasonable fees | Must be proportionate |
| Harass you | FCRA protections apply |
Your Options
| Option | How It Works |
|---|
| Payment plan | Clear arrears over time |
| Reduced payments | Temporary lower amount |
| Payment holiday | Pause (limited availability) |
| Interest-only | Temporarily reduce payments |
| Extend term | Lower monthly payments |
| Capitalise arrears | Add to mortgage balance |
Payment Plan Example
| Arrears | Monthly Extra | Clear In |
|---|
| £1,000 | £100 | 10 months |
| £2,000 | £150 | 13 months |
| £3,000 | £200 | 15 months |
Interest-Only Switch
| Normal Payment | Interest-Only | Saving |
|---|
| £1,200 | £600 | £600/month |
| Temporary | 6-12 months | Then reassess |
Government Support
Support for Mortgage Interest (SMI)
| Eligibility | Details |
|---|
| On qualifying benefits | UC, Pension Credit, etc. |
| Waiting period | 3 months in a row on UC (none on Pension Credit) |
| Amount | Interest only |
| It’s a loan | Repaid when sell |
| Secured on property | Second charge |
Qualifying Benefits
| Benefit | SMI Available |
|---|
| Universal Credit | Yes (after 9 months) |
| Pension Credit | Yes (immediately) |
| Income Support | Yes |
| Income-based JSA | Yes |
| Income-related ESA | Yes |
Protecting Your Home
Prioritise Mortgage
| Bill Priority | Why |
|---|
| 1. Mortgage | Risk losing home |
| 2. Council Tax | Can use enforcement |
| 3. Utilities | Can disconnect |
| 4. Unsecured debt | Less severe consequences |
If Repossession Threatened
| Action | Details |
|---|
| Get free legal advice | Shelter, Citizens Advice |
| Attend all hearings | Never ignore court |
| Propose payment plan | Courts consider this |
| Time to sell yourself | Often allowed |
| Challenge if errors | In lender’s conduct |
Court Process
Possession Proceedings
| Stage | Typical Timeframe |
|---|
| Court application | Lender files |
| First hearing | 4-8 weeks |
| Possession order | If granted |
| Suspended order | Common if plan agreed |
| Warrant for possession | If order breached |
| Eviction | Final stage |
Types of Court Orders
| Order Type | What It Means |
|---|
| Suspended possession | Keep home if pay agreed amount |
| Outright possession | Leave by set date |
| Money judgment | Owe the debt |
| Adjourned | More time given |
Your Rights in Court
| Right | Details |
|---|
| Attend and speak | Put your case |
| Propose alternatives | Payment plans |
| Request adjournment | More time to resolve |
| Challenge errors | If lender made mistakes |
| Time order | Pay over longer |
Credit Score Impact
How It Affects You
| Late Payment | Score Impact |
|---|
| 1 month late | -50 to -80 points |
| 2 months late | -80 to -100 points |
| 3+ months | Severe damage |
| Default registered | Major impact |
| CCJ/Repossession | Worst case |
How Long On File
| Event | Stays On File |
|---|
| Late payment | 6 years |
| Default | 6 years |
| CCJ | 6 years |
| Repossession | 6 years |
Future Impact
| Action | Difficulty After Arrears |
|---|
| Remortgage | Limited options, higher rates |
| New mortgage | Very difficult |
| Credit cards | Higher rates |
| Loans | May be declined |
| Phone contracts | May require deposit |
Prevention Strategies
Before You Miss Payment
| Action | How |
|---|
| Contact lender early | Before you miss |
| Check insurance | Payment protection? |
| Review budget | Cut non-essentials |
| Use savings | If available |
| Ask family | Temporary help |
Budget Review
| Category | Action |
|---|
| Subscriptions | Cancel non-essential |
| Food | Reduce to basics |
| Energy | Reduce usage |
| Transport | Cheaper alternatives |
| Luxuries | Eliminate temporarily |
Getting Help
Free Advice Services
| Service | Contact |
|---|
| Citizens Advice | citizensadvice.org.uk |
| StepChange | stepchange.org |
| National Debtline | nationaldebtline.org |
| Shelter | shelter.org.uk |
| Money Helper | moneyhelper.org.uk |
What They Can Help With
| Help Available | Details |
|---|
| Budget review | Find hidden money |
| Negotiate with lender | On your behalf |
| Court representation | At possession hearing |
| Benefit check | Are you claiming all? |
| Debt solutions | If wider debt issues |
If You Need to Sell
Better Than Repossession
| Selling Yourself | Repossession |
|---|
| Market value price | Often below market |
| Control over process | Lender controls |
| Better credit impact | Worse credit |
| Clear debt fully | May still owe |
| Choose timing | Forced timing |
Negative Equity
| If Home Worth Less Than Owed | Options |
|---|
| Shortfall debt | May need to repay |
| Negotiate write-off | Some lenders agree |
| Debt solution | If unmanageable |
| Time to rebuild | Before next purchase |
Summary
| Key Point | Action |
|---|
| Don’t ignore it | Contact lender immediately |
| Know your rights | Pre-action protocol protects you |
| Explore all options | Payment plans, interest-only, etc. |
| Get free advice | Shelter, Citizens Advice |
| Attend court | Never ignore hearings |
| Repossession takes time | Months, not days |
| Timeline | Typical |
|---|
| First contact | Within 2 weeks |
| Court action | After 3+ months of attempts |
| Hearing | 4-8 weeks later |
| Eviction | Several months after order |
| Total process | 6-18 months |
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Your home may be repossessed if you do not keep up repayments on your mortgage. PocketWise provides information and guidance, not financial advice. Seek independent mortgage advice before making decisions about borrowing.