Self-Employment Guides UK — Tax, Business Setup, and Running Your Own Business
Business Rates Explained — A Complete UK Guide
How business rates work in the UK, how your bill is calculated, reliefs and exemptions, how to appeal your rateable value, and key dates for 2025/26.
Business rates are a tax on commercial properties. If you run a business from shop, office, warehouse, or other premises, here’s what you need to know.
How Business Rates Work
| Element |
Detail |
| What they are |
A tax on most non-domestic properties |
| Who pays |
The occupier of the property (or owner if empty) |
| Who bills you |
Your local council |
| Who sets the rateable value |
The Valuation Office Agency (VOA) in England and Wales |
| How often revalued |
Every 3 years (most recent: April 2023) |
| Next revaluation |
April 2026 |
| Billing period |
1 April to 31 March each year |
Calculating Your Bill
Business rates bill = Rateable value × Multiplier − Reliefs
Business Rates Multipliers (England)
| Year |
Standard multiplier |
Small business multiplier |
| 2023/24 |
51.2p |
49.9p |
| 2024/25 |
54.6p |
49.9p |
| 2025/26 |
55.5p |
49.9p |
- Standard multiplier: For properties with rateable value of £51,000 or more
- Small business multiplier: For properties with rateable value below £51,000
Calculation Examples
| Property |
Rateable value |
Multiplier |
Basic bill |
After relief |
Annual bill |
| Small shop |
£8,000 |
49.9p |
£3,992 |
100% SBRR |
£0 |
| Retail unit |
£20,000 |
49.9p |
£9,980 |
75% retail relief |
£2,495 |
| Office |
£35,000 |
49.9p |
£17,465 |
None |
£17,465 |
| Warehouse |
£60,000 |
55.5p |
£33,300 |
None |
£33,300 |
Reliefs and Exemptions
Small Business Rate Relief
| Rateable value |
Relief |
| £12,000 or less |
100% relief (no rates to pay) |
| £12,001–£15,000 |
Tapered relief (gradually reduces from 100% to 0%) |
| Over £15,000 |
Not eligible |
Conditions: Must be your only (or main) business property. Other properties must have rateable values below £2,900.
Retail, Hospitality, and Leisure Relief (2025/26)
| Detail |
Information |
| Relief amount |
75% off your business rates bill |
| Cap |
£110,000 per business |
| Eligible properties |
Shops, restaurants, cafés, pubs, hotels, B&Bs, cinemas, live music venues, gyms, and similar |
| Duration |
Extended annually — check current year availability |
Other Reliefs
| Relief |
Who qualifies |
Discount |
| Rural rate relief |
Only village shop, post office, pub, or petrol station in a rural area |
50–100% |
| Charitable rate relief |
Registered charities using property for charitable purposes |
80% mandatory + up to 20% discretionary |
| Community amateur sports clubs |
Registered CASCs |
80% mandatory |
| Empty property relief |
Newly empty properties |
3 months rates-free (6 months for industrial) |
| Hardship relief |
In financial difficulties |
Discretionary (up to 100%) |
| Enterprise zone relief |
Properties in designated enterprise zones |
Up to 100% for 5 years |
| Transitional relief |
Limits increases after revaluation |
Caps annual increases at set percentages |
| Supporting small business scheme |
Lost SBRR at 2023 revaluation |
Caps annual increases |
Empty Properties
| Situation |
What happens |
| Property just became empty |
3 months rate-free (standard), 6 months for industrial properties |
| After the initial period |
Full rates payable on empty property |
| Exempt empty properties |
Listed buildings, properties with rateable value under £2,900, properties where occupation is prohibited by law |
How to Find Your Rateable Value
| Method |
Detail |
| Online |
Search at gov.uk/correct-your-business-rates (VOA) |
| On your bill |
Listed on your rates demand notice from the council |
| Call VOA |
03000 501 501 |
Challenging Your Rateable Value
The Check, Challenge, Appeal process:
| Stage |
What you do |
Timeframe |
| 1. Check |
Register on the VOA portal, check your property details are correct |
You can do this anytime |
| 2. Challenge |
Submit a formal challenge explaining why the rateable value is wrong |
VOA has 18 months to respond |
| 3. Appeal |
If challenge rejected, appeal to the Valuation Tribunal |
Free to submit |
Grounds for Challenge
| Reason |
Example |
| Property details wrong |
Floor area incorrect, wrong facilities listed |
| Comparable properties valued lower |
Similar properties in the area have lower rateable values |
| Property has changed |
Physical changes, demolition, renovation |
| Local area has changed |
Major roadworks, reduced footfall, competition increased |
| Error in valuation |
VOA used wrong rental evidence |
Scotland and Wales
Scotland
| Detail |
Information |
| Who values properties |
Scottish Assessors |
| Multiplier (poundage) 2025/26 |
49.8p (basic), 54.5p (intermediate), 55.9p (higher) |
| Small business bonus scheme |
100% relief for rateable value up to £12,000 |
| Revaluation |
April 2023 (every 3 years) |
Wales
| Detail |
Information |
| Who values properties |
VOA (same as England) |
| Multiplier 2025/26 |
56.2p (standard), 49.9p (small business) |
| Small business relief |
100% for rateable value up to £6,000; tapered to £12,000 |
| Revaluation |
April 2023 (every 3 years) |
Business Rates vs Domestic Council Tax
| Feature |
Business rates |
Council tax |
| Applies to |
Non-domestic properties |
Residential properties |
| Based on |
Rateable value (estimated rental value) |
Property band (based on 1991 values in England) |
| Set by |
Government multiplier × VOA rateable value |
Local council |
| Who pays |
Business/occupier |
Resident/tenant |
| Reliefs |
SBRR, retail relief, charitable |
Single person discount, CTR, student exemption |
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