Benefits & Support

Attendance Allowance Guide 2026 — Eligibility, Rates & How to Claim

Complete guide to Attendance Allowance for over 65s. Who qualifies, how much you'll receive, how to apply, what to write on the form, and how it can unlock other benefits.

Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.

Attendance Allowance helps people over State Pension age with the extra costs of disability or illness. Many eligible people don’t claim — here’s how to ensure you get what you’re entitled to.

Attendance Allowance Rates 2026-27

Weekly Rates

Rate Amount When Paid
Lower rate £72.65 Need help day OR night
Higher rate £108.55 Need help day AND night

Annual Value

Rate Weekly Annual
Lower £72.65 £3,778
Higher £108.55 £5,645

Tax-free and doesn’t affect State Pension.

Who Can Claim?

Basic Eligibility

Requirement Detail
Age State Pension age or over
Disability Physical or mental condition
Help needed Care or supervision required
Duration 6+ months (unless terminally ill)
Residence Living in UK

What “Needing Help” Means

Type of Help Examples
Personal care Washing, dressing, eating
Physical assistance Getting in/out of bed, walking
Supervision To avoid danger to self/others
Encouragement Prompting to do things
Watching over Because of falls risk or confusion

Key Point: You Don’t Need a Carer

Misconception Reality
Must have a carer to claim No — it’s about needing help
Must pay for care No — can manage alone with difficulty
Must receive help No — what you need matters, not what you get

What’s NOT Considered

Doesn’t Affect Eligibility

Factor Effect
Your income None — not means-tested
Your savings None — no limit
Whether you work None — can still work
Whether you have a carer None — about your needs
Whether you pay for care None

Who Cannot Claim

Situation Alternative
Under State Pension age Claim PIP instead
In hospital (after 28 days) Payment stops during stay
In care home (LA funded) Usually cannot claim
Self-funded care home Can still claim

Day vs Night Needs

Lower Rate: Day OR Night

Day needs — you need help or supervision:

When Type of Help
During the day With personal care
Throughout day To stay safe
For repeated tasks Eating, drinking, toileting

Night needs — you need help or supervision:

When Type of Help
At night Getting to toilet
During sleep To avoid danger
More than once Prolonged or repeated attention

Higher Rate: Day AND Night

Requirement Meaning
Both day and night Any combination of needs
Terminal illness Automatically higher rate

Examples by Rate

Situation Likely Rate
Falls risk during day, sleeps through night Lower
Needs help washing, also needs checking at night Higher
Confusion anytime, needs constant supervision Higher
Arthritis making dressing difficult Lower or higher
Terminal illness Higher

How to Apply

Getting the Form

Method Detail
Phone 0800 731 0122
Online printable gov.uk/attendance-allowance
Someone else can call With your permission

Claim Form (AA1)

Form Section What It Asks
About you Personal details, NI number
Your conditions All illnesses and disabilities
Day supervision Help needed during day
Night supervision Help needed at night
Falls and safety Risk of falling, accidents
Doctor details GP information

Where to Send

Address Detail
Freepost Attendance Allowance, Freepost DWP
No stamp needed Freepost
Keep a copy For your records

Completing the Form

Section by Section Tips

Section Tip
Health conditions List ALL conditions, even minor ones
Medication Include everything — prescription and over-counter
How condition affects you Describe your worst days
Help you need What help you’d need, even if you don’t get it

Describing Your Difficulties

Instead of Write
“I manage” “I can only do this if I take breaks and use aids”
“I can wash myself” “Washing takes me 30 minutes and I can only reach my lower body”
“I sleep okay” “I wake 2-3 times to use the toilet and risk falling”

Key Phrases to Include

Phrase Use When
“I need someone standing by” Supervision required
“This causes me pain/exhaustion” Tasks are difficult
“I risk falling” Safety concerns
“I cannot do this safely without help” Need assistance
“On my worst days” Describing bad days

Common Mistakes

Mistake Better Approach
Being too brief Expand on every difficulty
Only mentioning main condition List all conditions
Describing good days Focus on bad days
Saying “I manage” Explain how hard it is
Empty boxes Always write something

Supporting Evidence

What Helps Your Claim

Evidence Type How It Helps
GP letter Confirms conditions
Hospital letters Specialist confirmation
Care plan Shows assessed needs
Occupational therapist report Professional assessment
Prescription list Shows medications

Who Can Write Supporting Letters

Person What They Can Confirm
GP Diagnoses, impact on daily life
Consultant Specific condition details
District nurse Care needs observed
Carer (formal) Day-to-day difficulties
Family carer Personal observations

Getting Evidence from GP

Approach Detail
Request letter May cost £20-50
Ask them to complete form pages Some GPs will do this
Give them your form So they know what to cover

Processing Time and Payment

Timeline

Stage Typical Time
Receive form 1-2 weeks
Complete and return 4-6 weeks (recommended)
DWP assessment 4-12 weeks
Decision letter After assessment
First payment 2-4 weeks after approval

Payment Method

Option Detail
Bank account Direct to your account
Building society With suitable account
Payment frequency Usually every 4 weeks

Backdating

Rule Detail
Claim date Date DWP receives your form
Up to 3 months back If you qualified then
Phone first Protects claim date

If Your Claim Is Refused

Mandatory Reconsideration

Step Detail
Deadline Within 1 month
How Write to DWP explaining why you disagree
Include New evidence if available
Response time Usually 2-4 weeks

Appeal to Tribunal

Step Detail
After failed MR Can appeal
SSCS1 form Free to submit
Hearing Usually 3-6 months later
Success rate Many appeals succeed

Getting Help with Appeals

Organization What They Offer
Age UK Form help and appeals
Citizens Advice Free support
Local council welfare rights Free service
Disability charities Condition-specific help

What AA Unlocks

Increased Pension Credit

Effect Detail
Severe disability addition If living alone with AA
Extra amount £81.50/week potentially
Need to tell DWP They don’t always link claims

Council Tax Reduction

Effect Detail
SMI exemption May qualify for extra reduction
Severe mental impairment Different exemption
Apply to council Separate application

Carer’s Allowance

Effect Detail
Your carer can claim If caring 35+ hours/week
Amount £81.90/week
Carer must earn under £151/week

Housing Benefit/UC Housing

Effect Detail
Extra bedroom May qualify for spare room
Exempt from bedroom tax In some cases

Blue Badge

Effect Detail
Easier to apply AA supports application
Higher rate AA Automatic in some areas

Living in a Care Home

State-Funded Care

Situation Can Claim AA?
Local authority pays Usually no
After 28 days Stops during stay
NHS continuing care Usually no

Self-Funded Care

Situation Can Claim AA?
Paying own fees Yes
Part-funded Depends on arrangement
Home bought out by LA May affect claim

Hospital Stays

How Hospital Affects AA

Duration Effect
Under 28 days AA continues
28+ days AA stops
Return home Payments restart
Different admissions 28 days resets if gap

What Counts as Hospital

Counts Doesn’t Count
NHS hospital Care home
Psychiatric hospital Hospice (usually)
Private hospital (NHS funded) Private hospital (self-funded)

Special Rules for Terminal Illness

Fast-Track Claims

Feature Detail
Life expectancy Under 12 months
Evidence DS1500 from doctor/nurse
Processing Usually within days
Rate Automatic higher rate
6-month rule Doesn’t apply

Review and Renewal

Award Lengths

Type Duration
Fixed award 1-5 years
Indefinite Ongoing
Review May be called for assessment

Reporting Changes

Report Don’t Report
Going into hospital Condition fluctuating
Moving abroad Slight improvements
Care home entry Getting more informal help

Attendance Allowance Checklist

Before Applying

Prepare Done?
Know your State Pension age
List all health conditions
Note all medications
Think about daily difficulties
Consider day AND night needs

Completing the Form

Include Done?
All conditions listed
Worst days described
What help you’d need (even if not getting)
Falls or safety risks
Night-time needs
Supporting evidence
Kept a photocopy

After Submitting

Action Done?
Note date sent
Await decision (8-12 weeks)
If refused, request MR within 1 month
If awarded, tell Pension Credit/Council Tax

Sources

  1. GOV.UK — Attendance Allowance
  2. Age UK — Attendance Allowance Guide